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Returns & Refunds Policy
At Fauve, we prioritize your health and satisfaction by ensuring every artisanal food product meets our premium quality standards. Due to the perishable nature of our goods, we offer replacements or refunds for items that arrive damaged, expired, or incorrect.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage or discrepancies in the contents.
- 2.Document the Issue
Take clear photographs of the damaged product and the shipping label to help our team process your claim quickly.
- 3.Contact Support
Email our customer concierge team within 48 hours of delivery with your order number and the supporting documentation.
- 4.Resolution Process
Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no extra cost.